Cancellation & Refund Policy
24-Hour Prior Cancellations
Users who cancel their booking at least 24 hours before the scheduled slot will be eligible for a full 100% refund.
2-Hour Prior Cancellations
If the cancellation is made between 2 to 24 hours before the slot, a 50% refund will be processed.
Last-Minute or No-Show
No refund is provided for cancellations made within 2 hours of the scheduled slot or in case of no-shows.
Platform Errors or Failures
If a booking fails due to a technical issue or double payment, a full refund will be initiated after verification.
Refund Method
All refunds will be credited to the original source account within 2 business days.
Refund Requests
Please send an email to support@bookturfs.com with your Booking Details and contact number.
Processing Time
Refunds are reviewed and processed within 48 hours. Bank processing times may vary.